Effective Date: 9.2.2024
At HI BAKLAVA, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect:
- Personal Information:
- When you place an order, we collect your name, shipping address, email address, and phone number to fulfill your order and keep you updated on its status.
- If you sign up for our newsletter or promotions, we collect your email address to provide you with relevant information.
- Payment Information:
- To process online orders, we collect payment information, including credit card details. Rest assured, all transactions are securely processed, and your payment information is not stored on our servers.
- Device and Usage Information:
- We may collect information about your device, browser, and how you interact with our website. This data helps us enhance your browsing experience and improve our services.
How We Use Your Information:
- Order Fulfillment:
- We use your personal information to process and fulfill your orders, including shipping and providing order updates.
- Communication:
- If you opt-in for our newsletter, we use your email address to send you updates, promotions, and relevant information about our products and services.
- Customer Support:
- Your information helps us respond to your inquiries, provide customer support, and address any issues with your orders.
- Website Improvement:
- We analyze device and usage information to enhance our website, tailor content, and optimize your overall experience.
Sharing Your Information:
- We do not sell, trade, or transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Security Measures:
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Your Choices:
- You can choose not to provide certain information, but it may limit your ability to use some features of our website.
- You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in each email.
Changes to This Privacy Policy:
- We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
Contact Us:
- If you have any questions or concerns regarding our Privacy Policy, please contact us at hello@hibaklava.com.
By using our website, you consent to the terms of this Privacy Policy.
Thank you for choosing HI BAKLAVA. Enjoy your sweet experience!